Agora Cyber Charter School hiring Educational Technology Specialist in King of Prussia, Pennsylvania, United States | LinkedIn (2024)

POSITION: Educational Technology SpecialistPOSITION TERM: 12 MonthREPORTS TO: Director of Curriculum, Instruction, and AssessmentDATE: March 2021Our MissionThe mission of the Agora Cyber Charter School is to provide an innovative, intensive academic preparation that inspires and educates students to achieve the highest levels of academic knowledge and skills. Agora embraces a collaborative partnership between teachers and parents in order to empower students to reach extraordinary heights. Extraordinary results require extraordinary efforts. With commitment, hard work, consistency and responsibility, every student will meet the challenge of mastering high expectations.

Our VisionThe vision of Agora Cyber Charter School is to prepare all students to achieve their highest potential through actively engaging in their own schooling, achieving their personal learning goals and cultivating success as lifelong learners.

Position SummaryThe Educational Technology Specialist responsibilities include maintenance and support of the single sign-on (SSO) platform and supplemental programs. The position is responsible for working with administration and staff to support the implementation of supplemental programs designed to promote student engagement, learning, and student outcomes. This includes assisting with management of the delivery of supplier-provided programs and providing support to ensure compliance with contract agreements and policies; serving as the point of contact for vendor issues and working with internal stakeholders in troubleshooting and resolving functionality issues; conducting day-to-day maintenance of internal programs and platform use; and establishing and encouraging best practices to ensure effective use of chosen programs. Emphasis is on organization and oversight of the curation, distribution, and use/maintenance of supplemental programs under the single sign-on (SSO) platform.

Essential Functions(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Serve as point of contact for vendors and a liaison between internal stakeholders and vendors to work to resolve complex issues while addressing inquiries
• Research, screen, and evaluate vendor viability for inclusion in Agora’s supplemental program portfolio by gathering information such as product fit, efficacy and student growth research, technical requirements, data protections and security
• Review and analyze vendor performance, processes, and procedures to identify needs and provide recommendations with a high emphasis on continuous improvement
• Assist with program and licensing oversight, including usage and growth metrics
• Assist in implementing products and services from new or current vendors, including professional learning and ongoing support
• Serve as highest level of problem escalation to identify, analyze, and correct problems with vendor-based programs, redundancy of services, ineffectual use of programs, and other issues that contribute to less-than-optimal student growth
• Provide technical assistance related to educational technology programs
• Maintain proactive monitoring of programs to sustain functionality and correct deficiencies
• Coordinate with professional learning coordinators in developing and implementing professional learning, training, and support for new and current programs for both new hires and ongoing staff training
• Develop and maintain schoolwide catalog of vendors and programs
• Coordinate rostering student information processes (SSO integration) in conjunction with student information system specialists, operation mangers, and principals/directors
• Prepare and present data reports and analytics related to vendor program use, engagement, and student outcomes to support educational decisions
• Develop and implement databases, queries, report templates, and other strategies that optimize efficiency and quality related to program usage and student growth
• Use data to inform recommendations regarding use of tools and supplemental platforms in support of the overall educational programming
• Collaborate with executive leadership on the creation and maintenance of a schoolwide data governance plan
• Create and maintain integration rules, rostering, and password protection of vendor-based programs through the single sign-on system
• Create and maintain communication related to educational technology services and supplemental programs
• Assist the Student Information Systems Specialist in supporting integrations, implementation, troubleshooting, and support related to SIS
• Perform other duties as assigned

Competencies

• Ethical conduct
• Technology capacity
• Strategic thinking
• Ability to maintain confidentiality regarding the information being processed, stored, or accessed by the systems
• Excellent interpersonal and communication skills with the ability to communicate effectively in written and verbal form using tact and patience, thereby eliciting confidence and cooperation from all levels of school personnel
• Capable of considering the audience and adapting the approach for different situations, while presenting a united front with both internal and external stakeholders
• Strong conflict resolution skills, negotiation, and collaboration skills
• Strong analytical, written, verbal, and interpersonal communication skills with the ability to build strong working relationships with diverse individuals
• Detail oriented with strong follow through, including the ability to prioritize while handling multiple tasks
• Highly organized with focus on execution, problem-solving, time management, project management, and improving processes
• High internal motivation and drive; a personal desire to learn and grow; and the ability to embrace change and innovation

Required Education And Experience

• Bachelor’s degree in related field from an accredited institution
• 3 years experience in an educational setting, with increasing responsibility
• Experience supporting and working in student information systems and supporting programs

Preferred Education And Experience

• Advanced degree in Educational Technology
• Online teaching experience
• Advanced Excel skills (i.e., pivot tables, VLookup, etc)
• Project management experience
• Experience with Single Sign-on

Work EnvironmentThis job operates in a professional virtual environment with the expectation of work in the main office a few times each month. This role routinely uses standard office equipment such as computers, phones and photocopiers.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

DeclarationThis job description does not state or imply that these are the only duties to be performed by the employee occupying this position. The employee in this position will be required to follow any

other instructions and to perform any other duties requested by his/her administrator(s) and/or supervisor(s).

Agora Cyber Charter School is an equal opportunity employer committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.